Welcome to Hex-Rays Support
Suggested forms
Need help installing, configuring, or troubleshooting? Select this to request assistance.
Don't see what you're looking for? Select this option and we'll help you out.
Tell us the problems you're experiencing.
Trying out our product and want more information? Select this and we'll be happy to answer your questions.
{"xsrfToken":"efe3107cf8880ec520c69db81a41617ae28c405f_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/02bb5c33-cdf8-4fcd-8542-5118454301ad/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNTJmNzQxOC05ZjZlLTQ4M2YtOTk2Yy0yN2NkODVlYTE2ZmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjAyYmI1YzMzLWNkZjgtNGZjZC04NTQyLTUxMTg0NTQzMDFhZCI6WyJyZWFkIl19LCJleHAiOjE3Mzg5MTg2MjYsIm5iZiI6MTczODkxODAyNn0.EYOCPxuPaifLMDelE99sQl8BdMjRb46ijgGb9rqdrqI&client=c52f7418-9f6e-483f-996c-27cd85ea16ff&mode=fit","logoId":"02bb5c33-cdf8-4fcd-8542-5118454301ad","isLogoAvailable":true,"helpCenterTitle":"Welcome to Hex-Rays Support","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Hex-Rays Support","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#181818","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/3f4005a9-e9e1-4c6a-8c07-ab14f7beaa80/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNTJmNzQxOC05ZjZlLTQ4M2YtOTk2Yy0yN2NkODVlYTE2ZmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNmNDAwNWE5LWU5ZTEtNGM2YS04YzA3LWFiMTRmN2JlYWE4MCI6WyJyZWFkIl19LCJleHAiOjE3Mzg5MTg2MjYsIm5iZiI6MTczODkxODAyNn0.MKvXIriu-YjaX0jJbORcrAbEk8VP4vHIPhGqViPp70o&client=c52f7418-9f6e-483f-996c-27cd85ea16ff&height=300&mode=fit","bannerMediaApiFileId":"3f4005a9-e9e1-4c6a-8c07-ab14f7beaa80","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=hex-rays","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"efe3107cf8880ec520c69db81a41617ae28c405f_lout","baseUrl":"https://get.support.hex-rays.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://hex-rays.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c52f7418-9f6e-483f-996c-27cd85ea16ff","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"6789afa314a94daabccc1fc4f4538a07","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}